RTPS Bihar Online Services: Apply for Caste, Income, and Residence Certificates

Applying for a caste certificate, income certificate, or residence certificate in Bihar has become simpler with the RTPS Bihar online portal. Residents no longer need to visit government offices repeatedly or stand in long queues. Through the official Service Plus platform, you can apply for documents, upload required proofs, track the status of your application, and download issued certificates directly through your mobile or computer. This guide explains every step in detail, including eligibility, required documents, registration, tracking, and receiving certificates through email, SMS, Digi Locker, and the Service Plus inbox.

Latest Update on RTPS Bihar Services

Digital governance in Bihar has improved significantly under the Right to Public Service framework. The state has introduced updates that allow quicker verification, Aadhaar-based OTP authentication, seamless tracking, and broader coverage of certificates like EWS, non-creamy layer, caste, income, and residence documents. Service timelines have been shortened across SDO, DM, and Block levels, making it easier for citizens to obtain essential government documents without delays. Many districts have also added dedicated support kiosks to assist rural applicants.

What is RTPS Bihar and How Does It Work?

The RTPS Bihar portal is an official online platform designed to help residents obtain verified certificates within a stipulated timeframe. RTPS stands for Right to Public Service, a government initiative focused on transparency and the timely delivery of essential services. Through this portal, citizens can apply for:

• Caste Certificate
• Income Certificate
• Residence Certificate
• Economically Weaker Section Certificate
• Non Creamy Layer Certificate
• Other district-level verification documents

This digital service eliminates unnecessary paperwork, encourages faster processing, and improves convenience, especially for students, job seekers, contractors, and beneficiaries of government schemes.

Why Caste, Income, and Residence Certificates Are Important in Bihar?

These certificates play a major role in education admissions, competitive examinations, employment, welfare schemes, scholarships, housing subsidies, and reservation entitlements. Each document holds a specific purpose:

Caste Certificate

Proof of caste under SC, ST, OBC, or EBC categories. Required for reservation, government benefits, and many institutions.

Income Certificate

Issued by government authorities to determine the total annual income of an individual or family. Mandatory for scholarship eligibility, fee waivers, EWS verification, and social welfare schemes.

Residence Certificate

Official proof that a person permanently resides within a specific area in Bihar. Used for school and college admissions, address verification, land-related transactions, and government schemes.

Authorities Who Issue These Certificates in Bihar

Depending on the document and the applicant’s location, certificates can be issued by:

• District Magistrate
• District Collector
• Sub Divisional Officer
• Revenue Circle Officer
• Village Tehsildar

Most applications can be submitted digitally and later verified by the relevant authority before issuance.

Complete Step-by-Step Guide to Applying for Caste, Income, and Residence Certificates on RTPS Bihar

This detailed process ensures that even first-time applicants can complete the entire procedure without difficulty.

Step One: Visit the Official RTPS Bihar Website

Go to the government portal through your browser by entering:
serviceonline.bihar.gov.in

Step Two: Select Apply Online

On the homepage left menu, click Apply Online, then choose RTPS Services. You will be automatically directed to the General Administration Department page.

Step Three: Choose the Type of Certificate

You will see options for:

• Caste Certificate
• Income Certificate
• Residence Certificate

These certificates can be issued at the block, subdivision, and district levels.

Step Four: Fill Out the Application Form

After selecting the level, an online form will appear. Enter accurate details, including:

• Applicant name
• Mobile number
• Address
• Date of birth
• Purpose of the certificate
• Aadhaar or an alternate identity proof

Upload a passport-sized photo under 300 KB. You may also take a live photo using the webcam feature.

Step Five: Complete Identity Verification

If you provide an Aadhaar number, an OTP will be sent to the mobile number linked with it. Enter the OTP to complete authentication.

If you do not wish to use Aadhaar, you can upload alternate valid identity proofs such as:

• Voter ID
• PAN card
• Passport
• Ration card

Step Six: Submit the Form and Save Acknowledgement Slip

After completing the form, click submit.
An acknowledgement receipt will be generated. Download or print this slip as it contains the reference number used for:

• Tracking application status
• Checking approval
• Downloading certificate

How You Will Receive Your Certificate

After approval by the assigned authority, the issued certificate will be delivered through:

• Email
• SMS notification
• Digi Locker
• Service Plus inbox

You can download your signed document directly from any of these channels.

Documents Required to Apply on RTPS Bihar

Applicants must provide:

• Valid identity proof such as Aadhaar, Voter ID, Passport, or Ration Card
• Passport-sized photograph
• Address proof for the residence certificate
• Income-related supporting documents if applying for an income certificate
• Family details, including father or guardian information

All attachments must be clear and readable.

How to Create Your Account on RTPS Bihar

Self-registration on the portal is straightforward:

Step One: Visit the RTPS Website

Open serviceonline.bihar.gov.in

Step Two: Click Login

This is available on the top right side.

Step Three: Register as a New User

Choose to register using:

• Mobile number
• Email ID

Create a password, accept the terms, and complete verification.

Once registered, you can access all services without repeating the registration process.

How to Log In to RTPS Bihar

If you are an existing user, enter your mobile number or email ID along with the password. You will then be able to:

• Apply for certificates
• Track past applications
• Check the Service Plus inbox
• Download previously issued documents

How to Check the RTPS Bihar Application Status Online

To track your application:

1. Visit the official portal
2. Click the Citizen section
3. Select Track Application Status
4. Enter your reference number and date
5. Click Submit

The page will display:

• Current stage
• Verification progress
• Approval updates
• Estimated completion timeline

Table of Certificates Available Through RTPS Bihar

Certificate Type	Purpose	Issuing Authority	Usage Area	Processing Time
Caste Certificate	Reservation eligibility	SDO or DM office	Education, jobs, and welfare schemes	Within notified service period
Income Certificate	Proof of annual income	Tehsildar, SDO, DM	Scholarships, EWS, subsidies	Fastest among all certificates
Residence Certificate	Address verification	Tehsildar or SDO	Admission, land and government schemes	Moderate duration

Common Issues Faced by Applicants and Solutions

Delayed Verification

Ensure all uploaded documents are clear and valid.

OTP Not Received

Check if your Aadhaar mobile number is updated.

Application Rejected

Correct errors and reapply with complete documentation.

Unable to Track Status

Always use the reference number exactly as printed on the acknowledgement slip.

Key Takeaways

• RTPS Bihar significantly simplifies access to caste, income, and residence certificates
• Online applications eliminate unnecessary travel and long queues
• Verification is faster through Aadhaar OTP
• Applicants can track status in real time
• Issued certificates are delivered directly through SMS, email, and Digi Locker

Summary

If you are a resident of Bihar planning to apply for a caste certificate, income certificate, or residence certificate, visit the RTPS Bihar portal today. Prepare your documents, register, and submit your application online to enjoy fast and transparent services without visiting government offices.